Good Information section of Blog Post
Information sent to virgin media customer
Bill amount error for Phone customer
Was the information:
Fit for Purpose?
Right Level of Detail?
Accessible and Understandable?
Good information needs to be these things, explain why the examples above are not Good Information
Good information also needs to be:
Timely
Cost Effective
From a credible source
What do these things mean and
HOW TO IMPROVE THE QUALITY OF BUSINESS INFORMATION
How could Barclays, ASFC, TESCO or Sewport improve their quality of business information?
How could they get good quality quantitative/qualitative data or primary/secondary data
that would help them:
be a better company
be sure they are working within the law,
be sure they are making the right decisions
be sure they are doing better than competitors?
What external sources of information could they use to help improve their quality of business information?
Bill amount error for Phone customer
Was the information:
Fit for Purpose?
Right Level of Detail?
Accessible and Understandable?
Good information needs to be these things, explain why the examples above are not Good Information
Good information also needs to be:
Timely
Cost Effective
From a credible source
What do these things mean and
HOW TO IMPROVE THE QUALITY OF BUSINESS INFORMATION
How could Barclays, ASFC, TESCO or Sewport improve their quality of business information?
How could they get good quality quantitative/qualitative data or primary/secondary data
that would help them:
be a better company
be sure they are working within the law,
be sure they are making the right decisions
be sure they are doing better than competitors?
What external sources of information could they use to help improve their quality of business information?
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