Unit 4 Assignment 2 Steph/Charlene Group
Create a blog post called Unit 4 A2: How do organisations respond to IT developments
Amazon Case Study
Read the link below and create a blog post:
Explain what the technological developments are
Explain the risks/drawbacks of this development
https://uk.reuters.com/article/us-amazon-com-store/amazons-automated-grocery-store-of-the-future-opens-monday-idUKKBN1FA0RL?utm_source=applenews
Starbucks Case Study
Read the article below
Discuss how successfully Starbucks have responded to mobile payment technology developments
Technology development mind maps
Split the back page into three columns
COLUMN 1: SOCIAL MEDIA
Stats on the popularity of social media in last 5 years
What is viral marketing?
What are the Pros and Cons?
What do Viral Marketing campaigns look like? Names some examples and what they did
COLUMN 2: ONLINE SHOPPING
Stats about online shopping
What things can businesses get to enable card payments at their shops?
How do some online businesses process online payments?
COLUMN 3: CUSTOMER SERVICES
Back in the day how did we complain or ask questions about products we have bought?
Get examples now of how businesses receive complaints or comments from customers?
Assignment Brief
Brief says “Prepare
an article (include images) which explains why businesses should review their
IT.”
Using a article template like Word's article layout or Google docs Newsletter - Create a layout for a new technology magazine - change the colour of the design and the first picture
Introduction
(mind map)
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Generally
explain the developments in tech in last 5 years 3-5 sentences
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Explain
the facts about social media, online shopping and contactless payment from
your 3 columns
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Brief Says “Identify what IT developments are new in Sales, Marketing, Customer Support, Finance
discussing the advantages and disadvantages of each development
Explain how specific
business case studies in each of these areas have responded to the changes in technology”
Sales/Marketing section
Use
your social media
column
column
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explain
what viral marketing is
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why
this development is important for business
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examples
of successful viral marketing campaigns
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The
advantages and disadvantages of viral marketing
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Friday 20th April
explain
how much shopping is done online
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why
a business should have an online presence
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Explain
the advantages and disadvantages of shopping online
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Explain why online
shopping may have negatively affected the ‘high street’http://www.growthbusiness.co.uk/death-of-the-high-street-is-it-time-for-retailers-to-throw-in-the-towel-2549711/ |
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| Add your amazon homework discussion to this section (P3) |
Finance section
Use your online shopping column
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Explain what
proportion of shopping is done via contactless/paypal or other electronic
payment method |
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Explain some 2/3
software or hardware systems businesses can use to take card payment https://www.mobiletransaction.org/izettle-review-uk/ |
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Explain the
advantages or disadvantages of each system |
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Starbucks Case Study notes here (P3) |
Customer
support section
Using
your column notes
explain how we complained/got support
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How
we complain/get support now
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picture
examples from specific businesses of their customer support systems (P3)
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Give
advantages and disadvantages of customer support systems now
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27/4/18
Using
IT to make a business more efficient
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explain
how we use to make things – use car manufacturing as an example of before and
after technology
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Explain
three examples of how robots are now replacing humans in manual jobs you can
use yours from the class activity or ay of the ones below
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Give
advantages and disadvantages of replacing human processes with automated IT
processes
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What happens to a business if they chose not to respond
to the developments happening in IT
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